Purchase pending verification

Some purchases do not activate immediately. The provider may be awaiting a approval, payment processing, or further verification.

How to act

• Keep using the same Quezmo account with which the operation was initiated.
• Check the payment status on Stripe, Apple, or Google Play.
• Reopen Available Plans or use purchase restoration when appropriate.
• Do not repeat the purchase just because the level has not changed yet.

Quezmo grants the new level when the purchase information has been verified. A return message or receipt does not replace server verification.

If the situation is not resolved, contact support with the channel used and the approximate date, without sending keys, tokens, or full card details.