What happens after cancellation?
If the cancellation is scheduled for the end of the paid period, the contracted level remains valid until the date indicated by the payment service.
Once the paid access expires, Quezmo updates the account’s effective permissions according to the rights that remain available.
And what about the created content?
Section titled “And what about the created content?”Cancelling a subscription is not an order to delete questionnaires, activities, or groups. However, when the level is lowered, some editing or usage features may cease to be available due to plan limitations.
Before cancelling, review the resources that use advanced features and save any data you need. If you believe the level has not been updated correctly, first check the payment status and contact support.